We've Got You Covered with our Rain Bird® Global Service Plan
Rain Bird Global Service Plan (GSP) enables you to stay in control, optimizing performance, controlling costs, and minimizing downtime. GSP provides the tools you need to secure your system, keeping it up to date and running smoothly 24/7/365. Rain Bird’s dedicated team of service engineers deliver remote maintenance and technical support when you need it.
GSP Features and Benefits
Assistance
Unlimited remote troubleshooting by Rain Bird engineers, minimizing downtime should your irrigation fail after hours
Multi-lingual chat support
Optimization of your course’s irrigation system
System setup and software installation
Security
Critical daily automatic cloud backup of your central control system
Remote PC Monitoring
Secure port-forwarding and management
Optional Rain Bird Connect (Provides emergency email/SMS alerts if your irrigation or central control system is down)
Technology
Latest update for your Central Control software
PC and interface warranty and overnight replacement coverage
MI user licenses for remote connection to your irrigation PC via mobile device (Classic software)
20% discount on our Board Exchange program
Rain Bird® Connect
- Provides emergency alerts via email and/or SMS if your irrigation or central control system is down
- Provides monthly reports of PC health checks and user access logs
- Allows for remote access to your central control PC
- Allows your distributor to have remote access to your PC, if desired
- Provides device state alerts (PC is online or offline, backup is functioning properly)
- Secure MI tunneling (no port forwarding required)
- Secure, automatic backup of your central control software
- Backup recovery details and backup management
Golf Service Support
If you have a question about your Rain Bird irrigation system or need service, we're ready to help.
Please have your GSP number on hand before calling or sending an email. This number should be at least 6 or 7 digits long (ex: 012345 or 0123456).
Chat Support: https://gsp.chat
Email Support: [email protected]
Phone Support: 866-477-9778
Contact Your Distributor Today!
Want to learn more? Contact your local golf distributor sales rep for a list of plan options and pricing. If you have any additional questions about irrigation support, please reach out to our GSP team via chat or email.