Toll Free Support - 5 a.m. to 5 p.m.
(PST) normal business days. Rain Bird’s GSP engineers
are just a toll-free call away to answer questions and resolve
central control issues.
PCAnywhere Remote System Diagnostics
- allows a GSP engineer to remotely access your central
control computer when issues can’t be resolved over
the phone.
24-hour Emergency Paging - gives you
access to a GSP Engineer anytime of the day or night. There
is always someone on call and ready to respond.
Extended Warranty* - on Rain Bird central
control hardware. The GSP warranty covers the Rain Bird
computer, printer, MIM, MIM-X, The FREEDOM™ System
repeater, MDI, line termination box and Un-interruptible
Power Supply.
24-hour Hardware Replacement - ensures
that if any Rain Bird central control hardware component
covered under the GSP warranty becomes inoperable, a loaner
will be delivered to your course within 24-hours.
Discounts For Board Exchange – allows
for discounts on replacement of electronic circuit boards
when a “downtime” situation
exists.
Disk Backup Hardware - allows you to
protect your valuable central control databases and hard
drive files.
Rain Bird Certified Start-Up - provides
an on-site inspection by an authorized Rain Bird service
manager to certify that your central control system meets
Rain Bird specifications.
Software Service Packs - give you the
newest central control service updates at no extra charge.
Basic Training - educational materials
are provided to members to help you master the most common
functions of your Central Control system.
Central Control Software Upgrade Discount
- reduces the expense of upgrading your system.
On-Site Support -
for issues that can’t be resolved remotely. A Rain
Bird authorized service manager will be on site by the
next business
day. (not available in all areas)
* Note: Rain Bird’s standard and extended warranty is
to repair or replace the covered items that fail in
normal use. It does not cover lightning, surge damage,
theft or misuse. This commitment to repair or replace
is our sole and total warranty. Rain Bird will not,
under any circumstances, be liable for incidental or
consequential damages, no matter how they occur.
You can, however, take advantage of the loaner
program for replacement equipment while your
equipment is being repaired.
