How do you improve on one of the smartest, most user-friendly central control systems in the industry? Offer a comprehensive service and support plan that covers central control components.
Rain Bird, the company that pioneered computer-based central control systems, offers a series of service plans designed to provide extended warranty service and technical support exclusively for Rain Bird central control systems.
Choose from our standard three year plan, or a one or five
year plan, for a GSP package that will meet your needs as
well as your budget. Each plan is also available with a Dell®“P” Series
office computer with Rain Bird software installed, tested
and ready to use.
Annual and monthly payments are available in some areas. Please check with your local Rain Bird Golf Distributor for availability.
GSP Service Features
• Toll-Free Support – 5 a.m.
to 5 p.m. (PST) normal business days. Rain Bird’s GSP
engineering is just a toll-free call away to answer questions
and resolve central control issues.
• pcANYWHERE
Remote System Diagnostics – allows
GSP engineers to remotely access your central control computer
when issues can’t be resolved over the phone.
• 24-Hour
Emergency Paging – gives
you access to a GSP engineer any time of the day or night.
There is always someone on call and ready to respond.
• Extended Warranty* – on
Rain Bird central
control hardware. The GSP warranty covers
the Rain Bird computer, MIM, MIM-X,
the FREEDOM™ System repeater, MDI line
termination box and Uninterruptible
Power Supply.
• 24-Hour
Hardware Replacement – ensures
that if any Rain Bird central control hardware component
covered under the GSP warranty becomes inoperable, a loaner
will be delivered to your course within 24 hours.
• Discounts
For Board Exchange – allows
for discounts on replacement of electronic circuit boards
when a “downtime” situation exists.
• Disk Backup
Hardware – allows
you to protect your valuable central control databases and
hard drive files.
• Rain Bird
Certified Start-Up – provides
an on-site inspection by an authorized Rain Bird service
manager to certify that your central control system meets
Rain Bird specifications.
• Software
Service Packs – give
you the newest central control service packs at no extra
charge.
• Basic Training – educational materials are
provided to members to help you master the most common functions
of your central control system.
• Central Control Software
Upgrade Discount – reduces
the expense of upgrading your system.
• On-Site Support – for issues that can not
be resolved remotely. A Rain Bird authorized service manager
can be on-site by the next business day. (Not available in
all areas.)
* Note: Rain Bird’s standard and extended warranty
is to repair or replace the covered items that fail in normal
use.It does not cover lightning,surge damage, theft or misuse.This
commitment to repair or replace is our sole and total warranty.Rain
Bird will not under any circumstances be liable for the incidental
or consequential damages,no matter how they occur. You can,however,take
advantage of the loaner program for replacement equipment
while your equipment is being repaired.
GSP
Tech Spec