Whether you operate a state-of-the-art Rain Bird Maxicom2, the dynamic map-based Site Control, the MDC Two-Wire Decoder System or the new IQ Series Controller, you will have peace of mind. You can rest assured that you have chosen some of the smartest, most user-friendly irrigation control systems in the world and that they are backed by Rain Bird Australia’s Global Service Plan and our fully-trained Rain Bird Australia technicians. It’s good to know that when you install Rain Bird, you also Install Confidence™, reliability and total reassurance. Rain Bird Australia Global Service Plan* features:
Toll Free Call Support. Our Technical Support team is just a free phone call away (9am - 5pm EST) to help with any technical issues that you might have.
Remote Diagnosis. Our technicians can – with your permission – access your Central Control System from their computer to resolve certain problems to put you back in operation quickly.
48-Hour** Response. To ensure minimal downtime, a Technical Support Specialist will respond within 48 hours for issues that cannot be dealt with on the phone or by remote diagnosis.
Extended Warranty. Covers your Central Control System’s hardware, software, peripherals and interface.
48-Hour Hardware Replacement. If any components become inoperable, a loan replacement will be there within 48 hours.
Disc Backup Hardware. Allows you to protect valuable databases and hard drive files. Software Service Packs. Update to the latest central control service packs at no extra cost!
Software Upgrade Discounts. Reduce the cost of future software upgrades.
GSP Software Enhancements. Free periodic enhancements for GSP subscribers.
Annual Tune-Up. A Technical Support Specialist will analyse your system and perform any necessary maintenance once a year.
It all adds up to a Central Control System that provides maximum efficiency, The Intelligent Use of Water™ and no worries!
Rain Bird Global Service Plan Tech Spec 
